Fourth Quarter 2018

2-Day Skills Programme

Minutes must be accurately recorded and must clarify the meeting objectives. It is crucial that they are to-the-point and track the decisions and objectives of the organization. This skills programme will build your confidence and improve your ability to summarize and select essential points when taking minutes. This course is aimed at any employee who wants to improve their organisational, minute taking and meeting procedures skills including Office Support Staff, Secretaries, Personal Assistants and Administrative Assistants.

Course Start Date 19 Nov 2018, 8:00 am
Course End Date 20 Nov 2018, 4:00 pm
Price Per Person (ex VAT) R4,131.30
Unit Standards 13934
NQF 3
Credits 4
Location Protea Capital Hotel

2-Day SETA Accredited Skills Programme

Course Start Date 21 Nov 2018, 8:00 am
Course End Date 22 Nov 2018, 4:00 pm
Price Per Person (ex VAT) R4,135.65
Unit Standards 110023
NQF 4
Credits 6
Location Protea Capital Hotel

3-Day SETA Accredited Skills Programme

Course Start Date 26 Nov 2018, 8:00 am
Course End Date 28 Nov 2018, 4:00 pm
Price Per Person (ex VAT) R5,219.13
Unit Standards 242839 242840
NQF 4
Credits 4
Location Protea Capital Hotel

3-DAY UNIVERSITY SHORT COURSE ON:
STRATEGIC MANAGEMENT 
(NQF level 5, 4 Proposed Credits)

COURSE OBJECTIVES
Strategic management is a process of continuous and repeated efforts to keep an organisation matched to the challenges of its environment. The South African public sector environment is in a constant state of change, requiring that strategic planning processes be repeated at least annually. Strategic management is designed to provide a department with the ability to act systematically and in a critical manner to create excellence in the future. This practical, competency-based 3-day course in Strategic Management assists to capacitate public managers to plan strategically and to direct all resources towards the attainment of strategic objectives.

Course Start Date 26 Nov 2018, 8:00 am
Course End Date 28 Nov 2018, 4:00 pm
Price Per Person (ex VAT) R5,728.70
Location Arcadia Hotel

3-Day Skills Programme on: 
Professional Business Communication Skills
(Achieve personal effectiveness in business environment)

Accredited with Service Seta – Aligned to US110021, NQF Level 4, 6 Credits 

COURSE OBJECTIVES:  
In order to make optimum use of their time and deliver exceptional results themselves, an assistant who is competent, efficient and presentable is a “must have” for any organisation. In order to assist support staff to develop the necessary skills, LeMark Training & Development is offering a course on Professional Business Communication skills for the Office Manager, Executive Secretary,  Personal Assistant and support staff wishing to enhance their ability to perform and be happier with their responsibilities.

Course Start Date 28 Nov 2018, 12:00 am
Course End Date 30 Nov 2018, 12:00 am
Price Per Person (ex VAT) R5,214.78

5-Day Skills Programme:

Demonstrate an Understanding of the Public Finance Management Act (PFMA) &  Related Treasury Regulations).

Accredited with PSeta - Aligned to US 377913, NQF Level 5, 15 CREDITS

COURSE OBJECTIVES:

The Public Finance Management Act, Act 1 of 1999 (PFMA) and Treasury Regulations (TR), require the National and Provincial government sphere departments in South Africa to align their budgets to the achievement of their strategic plans. In order to achieve this, Management in the public sector must be empowered to apply strategic and operational planning principles for effective public service delivery.

This training will include reference to the Institutions 2014 – 2019 Strategic Plans, National Treasury MTEF and Budget Guidelines for 2015. This course is designed to assist managers in the public sector to effectively apply the requirement of the PFMA, TR and other related legislation as well as implement public financial management reform initiatives in the South African public sector.

Course Start Date 03 Dec 2018, 8:00 am
Course End Date 07 Dec 2018, 4:00 pm
Price Per Person (ex VAT) R7,662.61
Unit Standards 377913
NQF 5
Credits 15
Location Arcadia Hotel

3-DAY SKILLS PROGRAMME ON:
BUSINESS WRITING SKILLS

Accredited with Service Seta, LGSeta and PSeta - Aligned to US: 12153 - NQF level 4, 5 Credits

COURSE OBJECTIVES:

The purpose of the unit standard requires learners to follow a process in writing texts and reports required in business. It is intended to promote clear, unambiguous communication in plain language and to improve the quality of written reports and other texts that are specific to a business environment, require a particular format and may include specified legislated requirements. The unit standard enables learners to recognise and effectively use textual conventions and features specific to business texts. The programme is experiential and allows participants to spend as much time as possible on writing and editing.

Course Start Date 03 Dec 2018, 8:00 am
Course End Date 05 Dec 2018, 4:00 pm
Price Per Person (ex VAT) R4,929.57
Unit Standards 12153
NQF 4
Credits 5
Location Arcadia Hotel

5-DAY SKILLS PROGRAMME FOR:
PERSONAL ASSISTANTS, SECRETARIES & SENIOR SECRETARIES
Accredited with Service Seta (US: 12155, 335839,119472) and PSeta (US12156)
NQF Level 5, 21 Credits

COURSE OBJECTIVES:

This skills programme will assist learners in developing basic Communication Skills as well as Effective Business English Skills - oral & written. Learners will gain an understanding of the basic principles of public relations as well as the relationship between public relationship and marketing.  They will be introduced to the role of the Secretary or Personal Assistant in building the professional corporate identity and image of their company or department. The learner will also gain essential knowledge of and practical exposure to the various functions related to public relations and marketing, creating a research tool to determine market attitude and provide support, both practically and administratively to promotional efforts. The skills programme is aimed at Office Professionals, e.g. Office managers, office support staff, Secretaries and Personal Assistants who wish to enhance and improve their Business English and gain a better understanding of their role in positioning their department or organisation, using Public Relations as a tool.

Course Start Date 03 Dec 2018, 8:00 am
Course End Date 07 Dec 2018, 4:00 pm
Price Per Person (ex VAT) R8,193.04
Unit Standards 12155 335839, 12156
NQF 5
Credits 21
Location Morning Star Express Hotel

THREE-DAY UNIVERSITY SHORT COURSE ON: 
OFFICE MANAGEMENT
(NQF Level 5, 4 Proposed Credits)

COURSE OBJECTIVES:

This course is specifically developed for employees working in an office and administration environment. The course offers “must-have” skills necessary for optimising your office and management capacity. Recent attempts to identify key managerial skills have centered on the notion of managerial competence. 
This course is mainly an orientation course and is therefore an overview of the most important managerial issues on operation level in a public sector office environment. This course is aimed at Office Managers and Administrators, Personal Assistants & Secretaries, Clerks and Office Assistants.

Course Start Date 21 Oct 2019, 8:00 am
Course End Date 23 Oct 2019, 4:00 pm
Price Per Person (ex VAT) R5,795.65
Unit Standards University Outcomes Based
NQF 5
Credits 4
Location Arcadia Hotel

TWO-DAY SKILLS PROGRAMME ON:
Front Desk Operations & Telephone Skills
Accredited with Service Seta - Aligned to -US14348 & US14338-NQF LEVEL 2, 5 CREDITS

 

COURSE OBJECTIVES: 
This front line/desk operations and telephone skills programme will equip you with the necessary ability to project a professional image, and will generate customer satisfaction at all times. The programme will improve communication skills and improve confidence. This course is aimed at all staff that needs to communicate in a confident, efficient and friendly manner on the telephone. It is ideal for those who have frequent contact with customers and is suited to those on switchboard or reception, in customer service, call centres and help desks. The programme contains many examples, scenarios, bad conversations and exercises to help learners quickly understand these concepts.

Course Start Date 24 Oct 2019, 8:00 am
Course End Date 25 Oct 2019, 4:00 pm
Price Per Person (ex VAT) R4,334.78
Unit Standards 14338 14348
NQF 2
Credits 5
Location Fortis Capital Hotel

2-Day SETA Accredited Skills Programme

Course Start Date 20 Nov 2019, 8:00 am
Course End Date 21 Nov 2019, 4:00 pm
Price Per Person (ex VAT) R4,330.43
Unit Standards 110023
NQF 4
Credits 6
Location Fortis Capital Hotel