25
Jun
2018

Risk Management

25 Jun 20188:00 am - 27 Jun 20184:00 pm
R5,644.74 (excl. VAT)

3-Day SETA Accredited Skills Programme

25
Jun
2018

Personal Assistants, Secretaries and Senior Secretaries

25 Jun 20188:00 am - 29 Jun 20184:00 pm
R8,192.98 (excl. VAT)

5-DAY SKILLS PROGRAMME FOR:
PERSONAL ASSISTANTS, SECRETARIES & SENIOR SECRETARIES
Accredited with Service Seta (US: 12155, 335839,119472) and PSeta (US12156)
NQF Level 5, 21 Credits

COURSE OBJECTIVES:

This skills programme will assist learners in developing basic Communication Skills as well as Effective Business English Skills - oral & written. Learners will gain an understanding of the basic principles of public relations as well as the relationship between public relationship and marketing.  They will be introduced to the role of the Secretary or Personal Assistant in building the professional corporate identity and image of their company or department. The learner will also gain essential knowledge of and practical exposure to the various functions related to public relations and marketing, creating a research tool to determine market attitude and provide support, both practically and administratively to promotional efforts. The skills programme is aimed at Office Professionals, e.g. Office managers, office support staff, Secretaries and Personal Assistants who wish to enhance and improve their Business English and gain a better understanding of their role in positioning their department or organisation, using Public Relations as a tool.

27
Jun
2018

Change & Diversity

27 Jun 20188:00 am - 29 Jun 20184:00 pm
R5,513.15 (excl. VAT)

3-Day SETA Accredited Skills Programme (R5990.00 VAT Incl.)

02
Jul
2018

Records Management

02 Jul 20188:00 am - 04 Jul 20184:00 pm
R5,890.35 (excl. VAT)

3-DAY UNIVERSITY SHORT COURSE IN:
RECORDS MANAGEMENT
(NQF Level 5, 11 Proposed Credits)

COURSE OBJECTIVES:
Records Management provides an understanding of basic record management principles and how they affect daily work. This course explores the techniques and protocols that govern the life cycle of a record, including concepts of adequate and proper documentation, disposition, and where to go for help. It discusses how managing records and information supports the work and improves staff effectiveness. The objective of this programme is to create an awareness of the importance of records management in ensuring an office has effective and efficient records management policies, principles and procedures in place to ensure effective and accountable governance. This course is aimed mainly at: Records managers, Work-study officials, Business analysts, archivists, Information managers and System administrators.

02
Jul
2018

Minute Taking

02 Jul 20188:00 am - 03 Jul 20184:00 pm
R4,131.58 (excl. VAT)

2-Day Skills Programme

Minutes must be accurately recorded and must clarify the meeting objectives. It is crucial that they are to-the-point and track the decisions and objectives of the organization. This skills programme will build your confidence and improve your ability to summarize and select essential points when taking minutes. This course is aimed at any employee who wants to improve their organisational, minute taking and meeting procedures skills including Office Support Staff, Secretaries, Personal Assistants and Administrative Assistants.

04
Jul
2018

Report Writing

04 Jul 20188:00 am - 05 Jul 20184:00 pm
R4,135.96 (excl. VAT)

2-Day SETA Accredited Skills Programme

05
Jul
2018

Front Desk Operations & Telephone Skills

05 Jul 20188:00 am - 06 Jul 20184:00 pm
R4,122.81 (excl. VAT)

TWO-DAY SKILLS PROGRAMME ON:
Front Desk Operations & Telephone Skills
Accredited with Service Seta - Aligned to -US14348 & US14338-NQF LEVEL 2, 5 CREDITS

 

COURSE OBJECTIVES: 
This front line/desk operations and telephone skills programme will equip you with the necessary ability to project a professional image, and will generate customer satisfaction at all times. The programme will improve communication skills and improve confidence. This course is aimed at all staff that needs to communicate in a confident, efficient and friendly manner on the telephone. It is ideal for those who have frequent contact with customers and is suited to those on switchboard or reception, in customer service, call centres and help desks. The programme contains many examples, scenarios, bad conversations and exercises to help learners quickly understand these concepts.

05
Jul
2018

Electronic-Records Management (E-Records)

05 Jul 20188:00 am - 06 Jul 20184:00 pm
R4,885.96 (excl. VAT)

2-DAY UNIVERSITY SHORT COURSE ON:
ELECTRONIC (E-) RECORDS MANAGEMENT
(NQF Level 5, 7 Proposed Credits)                   

COURSE OBJECTIVES:

This 2-day course will provide students with theoretical and practical experience in identifying, retrieving, preserving and conserving information in an electronic record management environment. It explores records management in relation to the business needs of all types of organizations, whether in the public or private sector, embracing all records, but with a particular emphasis on electronic records. This short course is aimed at Officials at government departments, employees at private companies, Corporate Sector and organizations responsible for records management.

09
Jul
2018

Advanced Project Management (Level 1)

09 Jul 20188:00 am - 12 Jul 20184:00 pm
R7,666.67 (excl. VAT)

4-Day University Short Course

16
Jul
2018

Advanced Project Management (Level 2)

16 Jul 20188:00 am - 20 Jul 20184:00 pm
R8,859.65 (excl. VAT)

5-Day University Short Course

18
Jul
2018

Monitoring & Evaluation

18 Jul 20188:00 am - 20 Jul 20184:00 pm
R5,592.11 (excl. VAT)

3-DAY SKILLS PROGRAMME ON:

Monitoring & Evaluation

(Demonstrate knowledge and insight into the principles of monitoring & evaluation in assessing organisation and/or programme performance in a specific context)

Accredited with PSeta - Aligned To US: 337063, NQF Level 5, 5 Credits

COURSE OBJECTIVES:
This programme is intended for learners who do not have formal training in monitoring and evaluation (M&E), but who have an embedded monitoring and evaluation function within a work profile. It should assist in raising the level of consciousness of learners in different contexts about monitoring and evaluation. The programme is targeted at Monitoring and Evaluation Specialists, Monitoring and Evaluation Practitioners, Senior Managers, Parliamentarians, Politicians, Decision Makers, Directors General and Deputy Directors General, Chief Directors, Directors, Ministers, Heads of Department, Users with an oversight role and Portfolio Committees, Non Governmental Organisations and business organisations.

23
Jul
2018

People Management

23 Jul 20188:00 am - 25 Jul 20184:00 pm
R5,912.28 (excl. VAT)

3-Day SETA Accredited Skills Programme

24
Jul
2018

Prepare a budget for use in public sector/Entity/department/section

24 Jul 20188:00 am - 26 Jul 20184:00 pm
R5,649.12 (excl. VAT)

3-Day Skills programme on:

PREPARE A BUDGET FOR USE IN PUBLIC SECTOR ENTITY/DEPARTMENT/SECTION

Accredited with PSeta - Aligned to US: 377900, NQF level 5, 15 Credits

 

COURSE OBJECTIVES:

The Public Finance Management Act 1 of 1999 (PFMA) and Treasury Regulations (TR), require the National and Provincial government sphere departments in SA to align their budgets to the achievement of their strategic plans. Managers in the public sector must be empowered to apply strategic planning for economic, effective and effective public service delivery and budget implementation. There is a need to plan, strategize, share with representatives and stakeholders measurable objectives and evaluate their mandated activities, to meet not only the Governments performance and results requirements, but also, at the same time they have to deal with a number of management reform initiatives. The skills programme is intended for practitioners in a range of government departments and public sector institutions at national and provincial level. Practitioners will include, budget analysts, decision makers and advisors as well as senior managers and operational managers required to implement budgeting and financial management systems.

25
Jul
2018

Office Management

25 Jul 20188:00 am - 27 Jul 20184:00 pm
R5,557.02 (excl. VAT)

THREE-DAY UNIVERSITY SHORT COURSE ON: 
OFFICE MANAGEMENT
(NQF Level 5, 4 Proposed Credits)

COURSE OBJECTIVES:

This course is specifically developed for employees working in an office and administration environment. The course offers “must-have” skills necessary for optimising your office and management capacity. Recent attempts to identify key managerial skills have centered on the notion of managerial competence. 
This course is mainly an orientation course and is therefore an overview of the most important managerial issues on operation level in a public sector office environment. This course is aimed at Office Managers and Administrators, Personal Assistants & Secretaries, Clerks and Office Assistants.