22
Oct
2018

Tender and Bidding Processes

22 Oct 201812:00 am - 24 Oct 201812:00 am
R6,060.87 (excl. VAT)

3-Day SETA accredited skills programme

NQF 5

22
Oct
2018

Office Management

22 Oct 20188:00 am - 24 Oct 20184:00 pm
R5,557.39 (excl. VAT)

THREE-DAY UNIVERSITY SHORT COURSE ON: 
OFFICE MANAGEMENT
(NQF Level 5, 4 Proposed Credits)

COURSE OBJECTIVES:

This course is specifically developed for employees working in an office and administration environment. The course offers “must-have” skills necessary for optimising your office and management capacity. Recent attempts to identify key managerial skills have centered on the notion of managerial competence. 
This course is mainly an orientation course and is therefore an overview of the most important managerial issues on operation level in a public sector office environment. This course is aimed at Office Managers and Administrators, Personal Assistants & Secretaries, Clerks and Office Assistants.

25
Oct
2018

Front Desk Operations & Telephone Skills

25 Oct 20188:00 am - 26 Oct 20184:00 pm
R4,123.48 (excl. VAT)

TWO-DAY SKILLS PROGRAMME ON:
Front Desk Operations & Telephone Skills
Accredited with Service Seta - Aligned to -US14348 & US14338-NQF LEVEL 2, 5 CREDITS

 

COURSE OBJECTIVES: 
This front line/desk operations and telephone skills programme will equip you with the necessary ability to project a professional image, and will generate customer satisfaction at all times. The programme will improve communication skills and improve confidence. This course is aimed at all staff that needs to communicate in a confident, efficient and friendly manner on the telephone. It is ideal for those who have frequent contact with customers and is suited to those on switchboard or reception, in customer service, call centres and help desks. The programme contains many examples, scenarios, bad conversations and exercises to help learners quickly understand these concepts.

29
Oct
2018

Advanced Project Management (Level 2)

29 Oct 20188:00 am - 02 Nov 20184:00 pm
R8,860.00 (excl. VAT)

5-Day University Short Course

29
Oct
2018

Appraisal and Disposal of Records

29 Oct 20188:00 am - 31 Oct 20184:00 pm
R4,780.87 (excl. VAT)

3-DAY Skills Programme on:
Records Management: Appraisal and Disposal
(Based on US: 259458, NQF Level 4, 8 Credits)

COURSE OBJECTIVES:

  • Understanding of the purpose of having an effective disposal programme as an important element in ensuring effective records management.
  • A basic understanding of the process of appraisal, the various techniques used, abroad and nationally, and various schools of thought on the activity.
  • A basic understanding of the process of macro-appraisal, its advantages and shortfalls.
  • Knowledge of and understanding disposal authorities and their relationship to various sections of   legislation associated with records.
  • Understanding of the purpose and process of the office of origin determining the retention periods for records. A basic understanding of the criteria that should be used during this process.

This course is aimed mainly at: Records managers registry staff and registry clerks, work-study officials, business analysts, archivists, information managers and system administrators.

31
Oct
2018

People Management

31 Oct 20188:00 am - 02 Nov 20184:00 pm
R5,912.17 (excl. VAT)

3-Day SETA Accredited Skills Programme

05
Nov
2018

Basic Project Management

05 Nov 20188:00 am - 07 Nov 20184:00 pm
R5,798.26 (excl. VAT)

3-Day Skills Programme:
Basic Project Management
(Explain fundamentals of project management)
(Aligned to Unit Standard 120372, NQF Level 4, 5 Credits)

“Be prepared, luck is where preparation meets opportunity.”Randy Pausch

The Philosophy behind Project Management Training Course:

The best way to know what to teach in a project management course is to have some previous experience of dealing with both small and large scale projects. At LeMark, we continuously deal with projects and we know what it takes  to quickly release products and meet deadlines. Our motivation in designing this course was to put together the most critical tricks of the trade in a training package so Project Management trainers can quickly pass  on  the skills to people who need them.

07
Nov
2018

Emotional Intelligence & Leadership Skills

07 Nov 20188:00 am - 09 Nov 20184:00 pm
R5,658.26 (excl. VAT)

3-DAY SKILLS PROGRAMME ON:
Emotional Intelligence & Leadership
(Analyse the role that emotional intelligence plays in leadership)
Accredited with PSeta - Aligned to US120305 - NQF Level 5, 8 credits
The skills programme covers all the fundamental competencies within EQ.  Thereafter, learners delve deeper into personal skills and competencies such as self-awareness, self-motivation and self-management.  Extensive interactive exercises, case studies and example conversations prepare learners to face their real life issues and assist them in becoming better at understanding themselves and others.
This skills programme will be useful to learners who are working within the Public Sector, Local Government, commercial or community environment. It will enable learners to apply knowledge, skills and insight in leadership as part of their job. This standard will also add value to public officials involved in integrated development planning, public sector management or administration specialities.

12
Nov
2018

Tender and Bidding Processes

12 Nov 201812:00 am - 14 Nov 201812:00 am
R6,060.87 (excl. VAT)

3-Day SETA accredited skills programme

NQF 5

12
Nov
2018

Records Management

12 Nov 20188:00 am - 14 Nov 20184:00 pm
R5,890.43 (excl. VAT)

3-DAY UNIVERSITY SHORT COURSE IN:
RECORDS MANAGEMENT
(NQF Level 5, 11 Proposed Credits)

COURSE OBJECTIVES:
Records Management provides an understanding of basic record management principles and how they affect daily work. This course explores the techniques and protocols that govern the life cycle of a record, including concepts of adequate and proper documentation, disposition, and where to go for help. It discusses how managing records and information supports the work and improves staff effectiveness. The objective of this programme is to create an awareness of the importance of records management in ensuring an office has effective and efficient records management policies, principles and procedures in place to ensure effective and accountable governance. This course is aimed mainly at: Records managers, Work-study officials, Business analysts, archivists, Information managers and System administrators.

12
Nov
2018

Advanced Project Management (Level 1)

12 Nov 20188:00 am - 15 Nov 20184:00 pm
R7,666.96 (excl. VAT)

4-Day University Short Course

15
Nov
2018

Electronic-Records Management (E-Records)

15 Nov 20188:00 am - 16 Nov 20184:00 pm
R4,886.09 (excl. VAT)

2-DAY UNIVERSITY SHORT COURSE ON:
ELECTRONIC (E-) RECORDS MANAGEMENT
(NQF Level 5, 7 Proposed Credits)                   

COURSE OBJECTIVES:

This 2-day course will provide students with theoretical and practical experience in identifying, retrieving, preserving and conserving information in an electronic record management environment. It explores records management in relation to the business needs of all types of organizations, whether in the public or private sector, embracing all records, but with a particular emphasis on electronic records. This short course is aimed at Officials at government departments, employees at private companies, Corporate Sector and organizations responsible for records management.

19
Nov
2018

Minute Taking

19 Nov 20188:00 am - 20 Nov 20184:00 pm
R4,131.30 (excl. VAT)

2-Day Skills Programme

Minutes must be accurately recorded and must clarify the meeting objectives. It is crucial that they are to-the-point and track the decisions and objectives of the organization. This skills programme will build your confidence and improve your ability to summarize and select essential points when taking minutes. This course is aimed at any employee who wants to improve their organisational, minute taking and meeting procedures skills including Office Support Staff, Secretaries, Personal Assistants and Administrative Assistants.

21
Nov
2018

Report Writing

21 Nov 20188:00 am - 22 Nov 20184:00 pm
R4,135.65 (excl. VAT)

2-Day SETA Accredited Skills Programme

26
Nov
2018

Presentation and Public Speaking Skills

26 Nov 20188:00 am - 28 Nov 20184:00 pm
R5,219.13 (excl. VAT)

3-Day SETA Accredited Skills Programme

26
Nov
2018

Strategic Management

26 Nov 20188:00 am - 28 Nov 20184:00 pm
R5,728.70 (excl. VAT)

3-DAY UNIVERSITY SHORT COURSE ON:
STRATEGIC MANAGEMENT 
(NQF level 5, 4 Proposed Credits)

COURSE OBJECTIVES
Strategic management is a process of continuous and repeated efforts to keep an organisation matched to the challenges of its environment. The South African public sector environment is in a constant state of change, requiring that strategic planning processes be repeated at least annually. Strategic management is designed to provide a department with the ability to act systematically and in a critical manner to create excellence in the future. This practical, competency-based 3-day course in Strategic Management assists to capacitate public managers to plan strategically and to direct all resources towards the attainment of strategic objectives.

28
Nov
2018

Professional Business Communication Skills for the Executive Secretary & Personal Assistant

28 Nov 201812:00 am - 30 Nov 201812:00 am
R5,214.78 (excl. VAT)

3-Day Skills Programme on: 
Professional Business Communication Skills
(Achieve personal effectiveness in business environment)

Accredited with Service Seta – Aligned to US110021, NQF Level 4, 6 Credits 

COURSE OBJECTIVES:  
In order to make optimum use of their time and deliver exceptional results themselves, an assistant who is competent, efficient and presentable is a “must have” for any organisation. In order to assist support staff to develop the necessary skills, LeMark Training & Development is offering a course on Professional Business Communication skills for the Office Manager, Executive Secretary,  Personal Assistant and support staff wishing to enhance their ability to perform and be happier with their responsibilities.

03
Dec
2018

Business Writing Skills

03 Dec 20188:00 am - 05 Dec 20184:00 pm
R4,929.57 (excl. VAT)

3-DAY SKILLS PROGRAMME ON:
BUSINESS WRITING SKILLS

Accredited with Service Seta, LGSeta and PSeta - Aligned to US: 12153 - NQF level 4, 5 Credits

COURSE OBJECTIVES:

The purpose of the unit standard requires learners to follow a process in writing texts and reports required in business. It is intended to promote clear, unambiguous communication in plain language and to improve the quality of written reports and other texts that are specific to a business environment, require a particular format and may include specified legislated requirements. The unit standard enables learners to recognise and effectively use textual conventions and features specific to business texts. The programme is experiential and allows participants to spend as much time as possible on writing and editing.

03
Dec
2018

PFMA/Financial Management for Non-Financial Managers

03 Dec 20188:00 am - 07 Dec 20184:00 pm
R7,662.61 (excl. VAT)

5-Day Skills Programme:

Demonstrate an Understanding of the Public Finance Management Act (PFMA) &  Related Treasury Regulations).

Accredited with PSeta - Aligned to US 377913, NQF Level 5, 15 CREDITS

COURSE OBJECTIVES:

The Public Finance Management Act, Act 1 of 1999 (PFMA) and Treasury Regulations (TR), require the National and Provincial government sphere departments in South Africa to align their budgets to the achievement of their strategic plans. In order to achieve this, Management in the public sector must be empowered to apply strategic and operational planning principles for effective public service delivery.

This training will include reference to the Institutions 2014 – 2019 Strategic Plans, National Treasury MTEF and Budget Guidelines for 2015. This course is designed to assist managers in the public sector to effectively apply the requirement of the PFMA, TR and other related legislation as well as implement public financial management reform initiatives in the South African public sector.

03
Dec
2018

Personal Assistants, Secretaries and Senior Secretaries

03 Dec 20188:00 am - 07 Dec 20184:00 pm
R8,193.04 (excl. VAT)

5-DAY SKILLS PROGRAMME FOR:
PERSONAL ASSISTANTS, SECRETARIES & SENIOR SECRETARIES
Accredited with Service Seta (US: 12155, 335839,119472) and PSeta (US12156)
NQF Level 5, 21 Credits

COURSE OBJECTIVES:

This skills programme will assist learners in developing basic Communication Skills as well as Effective Business English Skills - oral & written. Learners will gain an understanding of the basic principles of public relations as well as the relationship between public relationship and marketing.  They will be introduced to the role of the Secretary or Personal Assistant in building the professional corporate identity and image of their company or department. The learner will also gain essential knowledge of and practical exposure to the various functions related to public relations and marketing, creating a research tool to determine market attitude and provide support, both practically and administratively to promotional efforts. The skills programme is aimed at Office Professionals, e.g. Office managers, office support staff, Secretaries and Personal Assistants who wish to enhance and improve their Business English and gain a better understanding of their role in positioning their department or organisation, using Public Relations as a tool.