20
Aug
2019

SCM Aquisition

20 Aug 20198:00 am - 22 Aug 20194:30 pm
R5,939.13 (excl. VAT)

3-Day SETA accredited skills programme 

NQF 5

 

Implementing effective and efficient supply chain management in the public sector departments / entities

21
Aug
2019

Effective Communication Skills and Conflict Management Skills

21 Aug 20198:00 am - 23 Aug 20194:30 pm
R5,682.61 (excl. VAT)

3-Day SETA accredited skills programme

NQF 5

22
Aug
2019

Effective Communication Skills

22 Aug 20198:00 am - 23 Aug 20194:30 pm
R5,115.00 (excl. VAT)

2-Day SETA accredited skills programme

NQF 5

26
Aug
2019

Emotional Intelligence & Leadership Skills

26 Aug 20198:00 am - 28 Aug 20194:30 pm
R5,847.83 (excl. VAT)

3-DAY SKILLS PROGRAMME ON:
Emotional Intelligence & Leadership
(Analyse the role that emotional intelligence plays in leadership)
Accredited with PSeta - Aligned to US120305 - NQF Level 5, 8 credits
The skills programme covers all the fundamental competencies within EQ.  Thereafter, learners delve deeper into personal skills and competencies such as self-awareness, self-motivation and self-management.  Extensive interactive exercises, case studies and example conversations prepare learners to face their real life issues and assist them in becoming better at understanding themselves and others.
This skills programme will be useful to learners who are working within the Public Sector, Local Government, commercial or community environment. It will enable learners to apply knowledge, skills and insight in leadership as part of their job. This standard will also add value to public officials involved in integrated development planning, public sector management or administration specialities.

28
Aug
2019

Change and Diversity

28 Aug 20198:00 am - 30 Aug 20194:30 pm
R5,686.96 (excl. VAT)

3-Day SETA accredited skills programme

NQF 5

28
Aug
2019

Business Writing Skills

28 Aug 20198:00 am - 30 Aug 20194:30 pm
R5,119.13 (excl. VAT)

3-DAY SKILLS PROGRAMME ON:
BUSINESS WRITING SKILLS

Accredited with Service Seta, LGSeta and PSeta - Aligned to US: 12153 - NQF level 4, 5 Credits

COURSE OBJECTIVES:

The purpose of the unit standard requires learners to follow a process in writing texts and reports required in business. It is intended to promote clear, unambiguous communication in plain language and to improve the quality of written reports and other texts that are specific to a business environment, require a particular format and may include specified legislated requirements. The unit standard enables learners to recognise and effectively use textual conventions and features specific to business texts. The programme is experiential and allows participants to spend as much time as possible on writing and editing.

02
Sep
2019

Records Management

02 Sep 20198:00 am - 04 Sep 20194:30 pm
R6,021.74 (excl. VAT)

3-DAY UNIVERSITY SHORT COURSE IN:
RECORDS MANAGEMENT
(NQF Level 5, 11 Proposed Credits)

COURSE OBJECTIVES:
Records Management provides an understanding of basic record management principles and how they affect daily work. This course explores the techniques and protocols that govern the life cycle of a record, including concepts of adequate and proper documentation, disposition, and where to go for help. It discusses how managing records and information supports the work and improves staff effectiveness. The objective of this programme is to create an awareness of the importance of records management in ensuring an office has effective and efficient records management policies, principles and procedures in place to ensure effective and accountable governance. This course is aimed mainly at: Records managers, Work-study officials, Business analysts, archivists, Information managers and System administrators.

04
Sep
2019

Risk Management

04 Sep 20198:00 am - 06 Sep 20194:30 pm
R5,834.78 (excl. VAT)

3 Day SETA accredited skills programme

05
Sep
2019

Electronics-Records Management

05 Sep 20198:00 am - 06 Sep 20194:30 pm
R5,034.78 (excl. VAT)

2-Day University short course

NQF 5

09
Sep
2019

Effective Supervision and Management Skills

09 Sep 20198:00 am - 11 Sep 20194:30 pm
R5,960.87 (excl. VAT)

3-Day SETA accredited skills programme

NQF 5

09
Sep
2019

PFMA/Financial Management for Non-Financial Managers

09 Sep 20198:00 am - 13 Sep 20194:30 pm
R7,934.78 (excl. VAT)

5-Day Skills Programme:

Demonstrate an Understanding of the Public Finance Management Act (PFMA) &  Related Treasury Regulations).

Accredited with PSeta - Aligned to US 377913, NQF Level 5, 15 CREDITS

COURSE OBJECTIVES:

The Public Finance Management Act, Act 1 of 1999 (PFMA) and Treasury Regulations (TR), require the National and Provincial government sphere departments in South Africa to align their budgets to the achievement of their strategic plans. In order to achieve this, Management in the public sector must be empowered to apply strategic and operational planning principles for effective public service delivery.

This training will include reference to the Institutions 2014 – 2019 Strategic Plans, National Treasury MTEF and Budget Guidelines for 2015. This course is designed to assist managers in the public sector to effectively apply the requirement of the PFMA, TR and other related legislation as well as implement public financial management reform initiatives in the South African public sector.

10
Sep
2019

Minute Taking

10 Sep 20198:00 am - 11 Sep 20194:30 pm
R4,326.09 (excl. VAT)

2-Day Skills Programme

Minutes must be accurately recorded and must clarify the meeting objectives. It is crucial that they are to-the-point and track the decisions and objectives of the organization. This skills programme will build your confidence and improve your ability to summarize and select essential points when taking minutes. This course is aimed at any employee who wants to improve their organisational, minute taking and meeting procedures skills including Office Support Staff, Secretaries, Personal Assistants and Administrative Assistants.

12
Sep
2019

Report Writing

12 Sep 20198:00 am - 13 Sep 20194:30 pm
R4,330.43 (excl. VAT)

2-Day SETA Accredited Skills Programme

16
Sep
2019

Personal Assistants, Secretaries and Senior Secretaries

16 Sep 20198:00 am - 20 Sep 20194:30 pm
R8,547.83 (excl. VAT)

5-DAY SKILLS PROGRAMME FOR:
PERSONAL ASSISTANTS, SECRETARIES & SENIOR SECRETARIES
Accredited with Service Seta (US: 12155, 335839,119472) and PSeta (US12156)
NQF Level 5, 21 Credits

COURSE OBJECTIVES:

This skills programme will assist learners in developing basic Communication Skills as well as Effective Business English Skills - oral & written. Learners will gain an understanding of the basic principles of public relations as well as the relationship between public relationship and marketing.  They will be introduced to the role of the Secretary or Personal Assistant in building the professional corporate identity and image of their company or department. The learner will also gain essential knowledge of and practical exposure to the various functions related to public relations and marketing, creating a research tool to determine market attitude and provide support, both practically and administratively to promotional efforts. The skills programme is aimed at Office Professionals, e.g. Office managers, office support staff, Secretaries and Personal Assistants who wish to enhance and improve their Business English and gain a better understanding of their role in positioning their department or organisation, using Public Relations as a tool.

16
Sep
2019

Strategic Management

16 Sep 20198:00 am - 18 Sep 20194:30 pm
R5,791.30 (excl. VAT)

3-DAY UNIVERSITY SHORT COURSE ON:
STRATEGIC MANAGEMENT 
(NQF level 5, 4 Proposed Credits)

COURSE OBJECTIVES
Strategic management is a process of continuous and repeated efforts to keep an organisation matched to the challenges of its environment. The South African public sector environment is in a constant state of change, requiring that strategic planning processes be repeated at least annually. Strategic management is designed to provide a department with the ability to act systematically and in a critical manner to create excellence in the future. This practical, competency-based 3-day course in Strategic Management assists to capacitate public managers to plan strategically and to direct all resources towards the attainment of strategic objectives.

17
Sep
2019

Presentation and Public Speaking Skills

17 Sep 20198:00 am - 19 Sep 20194:30 pm
R5,360.87 (excl. VAT)

3-Day SETA Accredited Skills Programme

30
Sep
2019

Supply Chain Management and Asset Management

30 Sep 20198:00 am - 04 Oct 20194:30 pm
R7,934.78 (excl. VAT)

5-Day SETA accredited skills programme

NQF 6

07
Oct
2019

Monitoring and Evaluation

07 Oct 20198:00 am - 09 Oct 20194:30 pm
R5,647.83 (excl. VAT)

3-Day SETA accredited skills programme

NQF 5

 

Demonstrate knowledge and insight into the prinicples of monitoring and evaluation in assessing organisation and/or programme performance in a specific context)

14
Oct
2019

Customer Care & Service Excellence

14 Oct 20198:00 am - 16 Oct 20194:30 pm
R5,961.30 (excl. VAT)

THREE-DAY SKILLS PROGRAMME ON:
CUSTOMER CARE AND SERVICE EXCELLENCE
(Apply client service techniques to improve service delivery)
Accredited with PSeta-Aligned to US: 120310, NQF5,6 credits 

COURSE OBJECTIVES:

Providing outstanding customer service often makes the difference between gaining and keeping a customer or losing one. This course offers the tools and techniques to ensure you build and maintain mutually beneficial relationships with your customers. As a result, they become loyal advocates for you and your organisation. This skills programme explains why attention to detail is a key to success and a mark of real professionalism in any job. Learners also learn to evaluate their own experience and responsibilities as customers – preparing them to identify with and ensure cooperation from those served. Learners will learn what exceptional service is, how to project a customer-friendly image, how to handle demanding customers, and more.
This course is intended for elected political leaders and Public sector officials involved with the service delivery activities that require use of public assets to render services to the communities.

16
Oct
2019

Policy Management - Policy Formulation

16 Oct 20198:00 am - 18 Oct 20194:30 pm
R5,652.17 (excl. VAT)

3-DAY SKILLS PROGRAMME ON:
POLICY FORMULATION, IMPLEMENTATION & INSTITUTIONAL GOVERNANCE

Accredited with PSeta - Aligned to US120307, NQF level5,10 Credits

This programme will be useful to learners who are elected political leaders and public sector officials involved with the service delivery activities that require the use of public assets to render services to the communities. It is also useful to South Africa's public officials and political executives, strategic executive managers and other role-players. This programme will enable learners to gain knowledge and skills in policy analysis and review as well as in the development of relevant legislation and policy affecting public administration.